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Contact Details
Address:
BMT Terminal Office Tower, 1st Floor No 612, 4TH Lane Opposite The Railway Station
Phone:
+233 54 539 4945
Mobile:
+233 24 632 4633
Fax:
+233 54 539 4945
Email:
info@maranathafl.com
Working Times:
Monday to Friday 08:00 AM to 05:00 PM
Get in touch with us by filling contact form below
Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Contact our support team for status updates. We’ll investigate with carriers and provide revised delivery timelines.
While maranathafl does not manufacture goods, we provide a service warranty ensuring that shipments are handled, documented, and delivered according to agreed terms.
If errors or mishandling occur due to maranathafl’s negligence, corrective action or compensation will be provided as per our liability terms.
If errors or mishandling occur due to maranathafl’s negligence, corrective action or compensation will be provided as per our liability terms.
Yes. Our After-Sales Service Team assists with:
Delivery confirmation and proof of receipt
Claim handling and insurance support
Post-shipment documentation and reconciliation
Customer satisfaction follow-ups
Delivery confirmation and proof of receipt
Claim handling and insurance support
Post-shipment documentation and reconciliation
Customer satisfaction follow-ups
Yes. We offer consultancy on trade regulations, supply chain optimization, cost management, and compliance for importers and exporters.
Report within 48 hours of delivery for visible damage or within 7 days for concealed loss. Our Claims Department will process your report and coordinate with insurers.
After-sales support is available for 30 days after delivery, extendable for ongoing corporate clients or project cargo operations.
Yes. We operate bonded and free warehouses offering both short- and long-term storage for various types of goods.
An MTO manages cargo across multiple transport modes (e.g., sea, air, and land) under one contract — simplifying logistics and documentation for clients.
Yes. Our Cargo Handling & Packing division uses standardized materials and techniques to protect goods during transit, including palletization and container lashing.
Yes. We are certified under IATA (air) and IMDG (sea) codes, allowing us to transport hazardous or restricted cargo safely and legally.
